Welcome to Luxeraa

By accessing or using our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, please refrain from using our website.

1. Use of the Website

You may use our website only for lawful purposes and in accordance with these terms and conditions. You must not use our website in any way that violates any applicable federal, state, local, or international law or regulation.

2. Orders

All orders are subject to acceptance. We reserve the right to cancel or decline any order for any reason, including issues with stock availability or payment verification.

3. Pricing and Payment

All prices listed on our website are subject to change without prior notice. Payments are processed at the time of placing the order. We accept various payment methods, including credit cards, debit cards, and UPI. Please note that we strive to provide accurate pricing information, but Luxeraa does not guarantee that all product descriptions, pricing, or content on the website are accurate, complete, reliable, current, or error-free.

4. Shipping and Delivery

At Luxeraa, we are committed to delivering your orders efficiently and within a timely manner. Below are the details regarding our shipping process:

For All Orders

• Free Shipping on all prepaid orders.
• Delivery time for all the orders: 8–9 working days from dispatch (subject to customs clearance and local delivery services).

Please Note: Customs duties or import taxes in the destination country are the customer’s responsibility. After dispatch, you will receive a tracking number via email to monitor your shipment in real time. For exchanges, customers will bear the return shipping cost unless the exchange is due to an error on our part.

5. Exchange and Returns

Exchanges are subject to product availability and can be requested within 2 days of receiving your order. Customers are responsible for the cost of returning items, unless the exchange is due to an error on our part. Please review our Exchange Policy for more details. We do not offer free returns.

6. Intellectual Property Rights

The content of this website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Luxeraa Labels LLP or its suppliers and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or modify any part of this website without our prior written consent.

7. User Content

If you submit or post reviews, comments, or other content on our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content globally in any media.

8. Limitation of Liability

Luxeraa shall not be held liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the products sold on this website, whether based on contract, tort, strict liability, or other theory of liability. This includes, but is not limited to, lost profits or data.

9. Disclaimer of Warranties

We make no warranties or representations about the accuracy or completeness of the content on this website or the products sold on this website. We do not guarantee that the website will be free of viruses or other harmful components. You use the website and products at your own risk.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India, without giving effect to any choice of law or conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai.

11. Changes to the Terms and Conditions

Luxeraa reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the revised terms and conditions. If you have any questions or concerns about these terms and conditions, please contact us via email.