Privacy Policy

Last updated: October 26, 2025


Luxeraa operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Luxeraa is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing and shipping address, phone number, and email.
  • Financial information such as credit/debit card details, payment confirmation, and transaction data.
  • Account information including username, password, and preferences.
  • Transaction details like viewed, purchased, or returned products.
  • Communications with us such as customer support inquiries.
  • Device and usage information such as browser, IP address, and site activity.

Personal Information Sources

  • Directly from you when you create an account, communicate with us, or place an order.
  • Automatically through cookies and device tracking while using our website.
  • From service providers who assist in operations, shipping, and analytics.
  • From partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve Services: To process your payments, fulfill orders, manage your account, and customize your shopping experience.
  • Marketing and Advertising: To send marketing emails, show ads, and offer personalized promotions.
  • Security and Fraud Prevention: To secure your account, detect suspicious activity, and ensure safe transactions.
  • Communication: To respond to your inquiries and maintain our relationship with you.
  • Legal Reasons: To comply with laws and respond to legal requests or disputes.

How We Disclose Personal Information

We may share your data with:

  • Shopify and service providers for payment, analytics, and logistics support.
  • Business and marketing partners for promotional purposes.
  • Third parties when you direct us to (e.g., social media integrations).
  • Affiliates within our corporate group.
  • Legal or business transactions such as mergers or compliance requirements.

Relationship with Shopify

Our website is hosted by Shopify, which collects and processes data to provide and improve Services. Shopify may process your information across different countries. For details, please visit the Shopify Privacy Policy.


Third Party Websites and Links

Our Services may contain links to external websites. We are not responsible for their privacy or content practices. Always review third-party policies before providing personal information.


Children's Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors. If you believe your child has shared personal information, please contact us for deletion.


Security and Retention of Your Information

While we take reasonable measures to protect your data, no system is completely secure. We retain data as long as necessary to provide our Services and comply with legal obligations.


Your Rights and Choices

  • Access/Know: Request a copy of your personal data.
  • Delete: Ask us to delete your data.
  • Correct: Update inaccurate details.
  • Portability: Receive your data in a portable format.
  • Opt-Out: Manage targeted advertising preferences via Global Privacy Control.

You can exercise these rights by contacting us at sales@luxeraa.com. We may verify your identity before processing requests.


Complaints

If you have concerns about our data handling, you can contact us or your local data protection authority.


International Transfers

We may store and process your data outside your country. For EU and UK residents, transfers comply with recognized mechanisms like the Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this policy from time to time. Updates will appear here with a revised "Last updated" date.


Contact

For questions, please email us at sales@luxeraa.com or write to us at:
39465 Paseo Padre Pkwy, Ste 3550,
Fremont, CA 94538, USA