LUXERAA Lables LLP – DETAILED SHIPPING POLICY

Prepared for Luxeraa Lables LLP (Luxeraa) – Detailed Legal Policy Document

Shipping Overview

Luxeraa ships products domestically within India and internationally to USA, UK, Dubai, Singapore, Europe and other countries using DHL and recognized courier partners.

Processing Time

Orders are generally processed within 2–5 business days unless the product is customized or made to order.

Delivery Estimates

Delivery timelines are indicative and may vary depending on destination, customs clearance, and courier operations.

Customs and Duties

For international shipments, customers are solely responsible for all customs duties, VAT, or local taxes imposed by their country.

Delivery Failures

Incorrect addresses, unavailability of customer, or refusal to pay customs duties may result in order to return without a refund.

Lost or Damaged Shipments

Any claim for lost or damaged packages must be reported within 48 hours of delivery.

Force Majeure Delays

Luxeraa shall not be responsible for delays caused due to natural disasters, strikes, pandemics, or government restrictions.